The common questions, answered plainly — buying, watching the channel, selling, and your account. Anything else, the contact page gets a real reply — we aim to reply within 24 hours.
Buying
Ordering, paying, and what happens if something goes wrong.
Velor Live
The shopping channel — watching, buying, and who broadcasts.
Selling
Opening your country, fees, and how you get paid.
Account
Signing in and getting help.
Buying handmade?
Our guides cover what to look for and what to ask, starting with how to tell if something is really handmade.
